​

Hello, I'm Gemma, a qualified Person-Centred Counsellor and the founder of Flow Counselling Hertfordshire. I offer counselling from my private therapy room on the Hertfordshire - Essex border, as well as online across the UK.

​

I believe that being truly heard can be the beginning of change. Whether you're feeling overwhelmed by anxiety, navigating a life transition, struggling with relationships, or simply trying to make sense of yourself, I'll meet you with warmth, empathy, and without judgement.

​

I chose person-centred counselling because I believe you're the expert on your own life. My role isn't to tell you what to do or offer advice. Instead, I'll walk alongside you as we explore what matters to you, helping you reconnect with yourself and move towards meaningful change at a pace that feels right for you.

​

Before training as a counsellor, I worked in education. That experience taught me the value of building trust, listening with patience, and creating environments where people feel safe enough to be themselves. Those qualities continue to shape the way I work today.

​

I have experience working within domestic abuse services, a perinatal depression helpline, and counselling agencies. I also have significant experience supporting young adults aged 18–24 through times of transition, change, and uncertainty, and I offer an LGBTQ+ affirming space where clients of all sexual orientations and gender identities are welcomed with warmth and respect.

​

Professional qualifications

I'm a fully qualified Person-Centred Counsellor with a CPCAB Level 4 Diploma in Therapeutic Counselling and an accredited member of the National Counselling and Psychotherapy Society (NCPS). I work in accordance with the NCPS Code of Ethical Practice, undertake regular clinical supervision, and am committed to ongoing professional development.

​

Qualifications and professional development:

• CPCAB Level 4 Diploma in Therapeutic Counselling

• CPCAB Certificate in Counselling Studies

• CPCAB Certificate in Counselling Skills

• Certificate in Online and Telephone Counselling

• Menopause Awareness Training

• Rewind Technique Training (IARTT)

• Working with Clients with Depression

• “What If?” Thinking – Understanding Anxiety

​​

Areas I provide support in

​I work with clients experiencing anxiety, depression, grief and loss, domestic abuse, family and relationship difficulties, low self-esteem, life transitions, stress, perinatal mental health, perimenopause and menopause, women's health, LGBTQ+ issues, and more.

​

Life doesn't always fit neatly into a tick box. If you're unsure whether counselling with me is the right fit, you're very welcome to get in touch so we can talk about what's happening for you and whether I might be the right person to support you.